IT Support & Outsourcing. |
Purchase a bunch of hours or tickets upfront to pay a reduced hourly rate. The premise behind this type of support is that the customer has negotiated a discounted rate and a fixed number of hours to use either per month or year. This allows them the flexibility to use the hours as they please without doing the paperwork and the hassle of paying multiple bills or hire an IT technician.
Hiring a third-party IT firm for your tech support needs is a concept that can benefit your business in a lot of ways.
No matter what sort of company you run, having adequate technical support is going to help you in the long run.
The traditional way of doing things was to hire an in-house IT staff. Maintaining an IT staff requires you to spend on full-time personnel, someone to manage the IT department and spare some space for them in your office.
All of these are recurring expenses that will cost you even when there are no frequent tech issues in the office or if it’s offseason for your product and you’re not receiving a single customer call for weeks.
Different Packages
Choose from 3 different convenient service packages:
– Annual Maintenance Contract: based on the services, users, devices, and infrastructure you have.
– Pay per month, pay for the provided services at the end of each month.
– Pay-as-you-Go (PAYG), 3 easy steps: Call, Get the service done, Pay!
Fixed Pricing Policy
We provide fixed price list and free diagnostic. Our experienced technician will analyze and diagnose the problem and estimate the service cost. Then, we will let you know the result and offer solutions.
There are no hidden costs.
Our pricing policy is clear and transparent.
Experience
Our certified engineers and technicians can perform professional IT services for all types of IT devices and support.
We’ve done support services on all kinds of devices including Computers, Mac, Servers, Routers, Firewalls, Switches, Telephone systems, and many others.